Customer service
For orders, shipping, returns or any question about a product, write to customerservice@dedalservices.ch. If you already have an order, include the order number: it helps us answer you straight away.
Contact
There is a name, and there is an address.
Dedalshop is the online store of Dedal Services AG, a Swiss company based in Schlieren, Canton of Zurich. When you write to us, a person answers.
customerservice@dedalservices.ch
Dedal Services AG — Steinwiesenstrasse 3, CH-8952 Schlieren, Switzerland
Business identification number: CHE-221.348.585
We reply within 2 working days
Company details
Legal name: Dedal Services AG. Legal form: Swiss stock corporation (Aktiengesellschaft). Registered office: Steinwiesenstrasse 3, CH-8952 Schlieren (ZH), Switzerland. Business identification number: CHE-221.348.585. Dedalshop is a brand of Dedal Services AG.
What we can and cannot do
We ship from supplier warehouses in several European countries, so delivery times vary by product and are stated on each product page. We do not promise instant delivery or free returns where they are not free: what is written on our Shipping and Returns pages is what we actually do.